Effective Date: 14th Aug, 2024
At Fruganics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, richganics.pk, and purchase our products.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you place an order or register on our site, we may collect personal details such as your name, email address, phone number, and shipping address.
- Payment Information: We collect payment details to process your orders securely.
- Usage Data: We collect information on how you interact with our website, including your IP address, browser type, and pages visited.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Order Processing: To process and deliver your orders and communicate with you about your purchases.
- Customer Support: To respond to your inquiries and provide customer service.
- Improvement: To improve our website, products, and services based on your feedback and usage data.
- Marketing: To send you promotional materials and updates about our products, with your consent.
3. How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information:
- Encryption: All payment transactions are encrypted to protect your financial information.
- Access Controls: Only authorized personnel have access to your personal information.
- Secure Servers: Our servers are secured to protect against unauthorized access and data breaches.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and processing orders, as long as they agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required by law or to protect our rights and comply with legal proceedings.
5. Your Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.
6. Cookies
We use cookies to enhance your browsing experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you disable cookies, some features of our website may not function properly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: support@richganics.pk
- Phone: +92 (322) 0000000
Thank you for trusting Fruganics with your personal information. We are committed to protecting your privacy and providing a safe and secure shopping experience.
